6 Days Logistics Group · Help Centre

Frequently Asked Questions

Everything you need to know about booking with 6 Days Logistics Group.

Whether you’re moving home, transporting furniture, booking a man and van, or arranging a house clearance, you’ll find answers to the most common questions below.

Browse by Topic

Services

What we offer, how we work, and the types of moves we handle across the UK.

What is 6 Days Logistics Group?

6 Days Logistics Group is a professional man and van, removals, house clearance, furniture transport, storage collection, and delivery service operating across the UK. We help homeowners, tenants, landlords, students, and businesses move property safely with fully insured crews, clear pricing, and flexible scheduling. Whether you need a single item collected or a full house move, you can request a quote online or contact us to speak with our team.

What services do you offer?

We provide a full range of moving and logistics services including Man and Van, House Removals, Student Moves, House Clearances, Furniture Collection & Delivery, Storage Moves, Business Relocations, and Single Item Transport. Each service is delivered by trained crews with the right vehicle, equipment, and insurance for the job.

Bookings

How to book, what to expect, and how we assign the right crew for your move.

How does your booking process work?

Booking is straightforward. Share your move details through our online quote or contact form, including addresses, items, access notes, and preferred dates. We review the job, confirm vehicle size and crew requirements, then provide a clear quote. Once accepted, your move is scheduled and you receive confirmation with arrival windows and preparation guidance.

How do you match me with the right vehicle and team?

We assess volume, weight, access, distance, and any specialist requirements such as dismantling, clearance disposal, or fragile handling. Smaller jobs may suit a man and van with a two-person crew, while larger house moves use Luton or larger vehicles with additional movers. This ensures efficient loading, safe transport, and accurate pricing from the start.

Can I book the same team again?

Where schedules allow, we are happy to assign familiar crews for repeat customers — ideal for staged moves, storage runs, or follow-up clearances. Mention your preference when booking and we will do our best to accommodate. Contact our team with your previous booking reference for the fastest match.

Payments

Transparent pricing, payment timing, and what happens if a job runs longer than expected.

How is a quote calculated?

Quotes are based on the volume and type of items, distance between locations, access conditions (stairs, lifts, parking), crew size, vehicle required, and any add-ons such as packing or dismantling. We provide a fixed quote wherever possible so you know the cost before moving day.

When do I pay?

Payment terms are confirmed at booking. For most residential moves, payment is due on completion once the job is finished to your satisfaction. Commercial and larger projects may require a deposit or staged payments — we always confirm this clearly in writing before work begins.

Are there any hidden fees?

No. We believe in transparent pricing. Your quote includes the agreed scope of work, crew, and vehicle. If anything changes on the day — such as additional items or restricted access not previously disclosed — we discuss options and any cost impact with you before proceeding.

What happens if the job takes longer than expected?

If the move takes longer due to factors outside the agreed scope — extra items, difficult access, or waiting time — we explain the reason and agree any additional charges before continuing. We always aim to avoid surprises by capturing accurate details during the quote stage.

Locations

Coverage areas, local moves, and long-distance relocations across the UK.

Do you cover my area?

Yes — 6 Days Logistics Group operates nationwide with strong coverage across the Midlands and UK-wide long-distance moves. We regularly serve Birmingham, Coventry, Solihull, Wolverhampton, and surrounding areas, and can coordinate moves to and from most UK postcodes. View our locations hub for local service areas or see long-distance removals for moves further afield. Not sure? Request a quote and we will confirm availability for your postcode.

Support

Help before, during, and after your booking.

What if I need help with my booking?

Our team is here to help. Call us on 07449162794, email hello@6dayslogisticsgroup.co.uk, or use our contact form to update details, reschedule, or ask questions about your move. For new enquiries, the fastest route is our online quote form — we typically respond the same working day.

House Removals

Practical answers for home moves, flats, packing, and moving day preparation.

Do you help move furniture from flats or apartments without lifts?

Yes. We regularly move customers in walk-up flats and apartments without lifts. We assess stair access, floor level, and item dimensions during quoting so the right crew size and equipment are allocated. Tell us about tight stairwells or restricted parking when booking.

Can you dismantle and reassemble furniture?

Dismantling and reassembly can be arranged for beds, wardrobes, desks, and similar items. Let us know which pieces require this when requesting your quote so we allow sufficient time and bring the right tools.

How do I choose between one, two, or three movers?

As a guide: one mover suits very small loads with customer assistance; two movers cover most man-and-van and one-bedroom moves; three or more movers are recommended for larger homes, heavy furniture, or jobs with difficult access. We advise the optimal crew based on your inventory.

Do your movers provide blankets and straps?

Yes. Our crews carry professional moving blankets, straps, and sack trucks as standard to protect furniture and appliances in transit. Specialist materials for fragile or high-value items can be discussed at quote stage.

Can you help with packing services?

Packing support is available as part of our house removals service. Options range from supplying boxes and materials to full pack-and-move packages. Ask about packing when requesting your quote and we will recommend the right level of support.

What happens if my move takes longer than booked?

We build realistic time allowances into your quote based on the information provided. If additional items, access issues, or waiting time arise, we explain the situation and agree any extension before continuing — so you stay in control on moving day.

Do you move fragile or high-value items?

Yes. We move fragile and high-value items including antiques, artwork, electronics, and pianos (where agreed in advance). Mention these items when booking so we allocate specialist handling, extra protection, and appropriate insurance cover.

Do you offer long-distance removals?

Yes. Our long-distance removals service covers UK-wide relocations from local bases, with planned routes, secure loading, and delivery windows agreed in advance. Interim storage can also be arranged if your completion dates do not align.

How should I prepare for moving day?

Label boxes by room, disassemble items you agreed to handle yourself, reserve parking where possible, and keep essentials (documents, medication, phone chargers) separate. We send a confirmation with arrival windows and a practical checklist — following it helps the crew work efficiently and keeps your move on schedule.

Why Choose 6 Days Logistics Group?

Professional moving and logistics support backed by insurance, experience, and clear communication.

Fully Insured

Comprehensive goods-in-transit and public liability cover for peace of mind on every job.

Experienced Movers

Trained, professional crews who handle your belongings with care and efficiency.

Flexible Scheduling

Weekday, weekend, and short-notice slots where availability allows.

Nationwide Coverage

Local crews across the Midlands with UK-wide long-distance move capability.

Transparent Pricing

Clear quotes with no hidden fees — you know the cost before we start.

Excellent Customer Service

Responsive support from first enquiry through to completion.

Ready to Get Moving?

Tell us what you need moved and we’ll provide a fast, competitive quote.